How to Sign in and Withdraw from StormGain

How to Sign in to StormGain

How to Sign in StormGain account?

1. Go to mobile StormGain App or Website.
2. Click on “Sign in”.
3. Enter your email and password.
4. Click on “Sign In” green button.
5. Click on “Apple” or “Gmail” for login through another method.
6. If you forgot password click on “Restore password”.

On the main page of the site and enter the login (e-mail) and password that you specified during registration. If you, at the time of registration, used the menu «Remember Email». Then on subsequent visits, you can do without authorization.

Now you can buy and sell crypto instruments in real time.

How to Sign in StormGain using Gmail?

1. For authorization through your Gmail account, you need to click on Google logo.

2. Then, in the new window that opens, enter your phone number or email and click “Next”. After you enter this login and click «Next», the system will open a window. You will be asked for the password for your Gmail account.

3. Then enter the password for your Google account and click “Next”.

After that, follow the instructions sent from the service to your email address. You will be taken to your personal StormGain account.

How to Sign in StormGain using Apple ID?

1. For authorization through your Apple ID account, you need to click on Apple logo.

2. In the new window that opens, enter your Apple ID and click “Next”.

3. Then enter the password for your Apple ID and click “Next”.

After that, follow the instructions sent from the service to your Apple ID. You will be taken to your personal StormGain account.

I forgot my password from StormGain account

If you forgot your password by logging in to the StormGain website, you need to click the «Restore Password»

Then, the system will open a window where you will be requested to restore your password (e-mail) your e-mail. You need provide the system with the appropriate email address and click "continue"

A notification will open that an email has been sent to this e-mail address to reset the password.

Further in the letter on your e-mail, you will be offered to change your password. Click on the «RESET YOUR PASSWORD», and get to the StormGain website. In the window of which, create a new password for subsequent authorization.

Enter New Password and click "Confirm new password"

Change password successfully.

I forgot the email from StormGain account

If you forgot your e-mail, you can log in using Apple or Gmail.

If you have not created these accounts, you can create them when registering on the StormGain website. In extreme cases, if you forget your e-mail, and there is no way to log in via Gmail and Apple, you need to contact support service

How to Sign in StormGain Android app?

Authorization on the Android mobile platform is carried out similarly to authorization on the StormGain website. The application can be downloaded through the Google Play Market on your device or click here. In the search window, just enter StormGain and click «Install».

After installation and launching you may log in to StormGain android mobile app by using your email, Apple or Gmail social account.

It is important to click the «Remember email» at the time of authorization. Then, as with many apps on your device, you can log in automatically.

How to Sign in StormGain iOS app?

You have to visit app store (itunes) and in the search use key StormGain to find this app or click here. Also you need install StormGain app from App Store. After installation and launching you may log in to StormGain iOS mobile app by using your email, Apple or Gmail social account.

How to Withdraw at StormGain

How can I withdraw?

You can withdraw funds using the methods described below:

By transferring the funds to an existing crypto wallet

You can see a full list of cryptocurrencies available for withdrawal as well as the commissions associated with transferring them on the StormGain website or in the Wallets section of StormGain.

Withdrawals in the mobile app are made the same way as on the web platform:

1 Go to the Wallets section.

2 Select the cryptocurrency you would like to transfer.

3 Select Send.

4 After that, select how youd like to transfer the money: by using a wallet address or QR code.

5 Copy your wallets information and make the transfer. Be sure to carefully check the address youre withdrawing to; we wont be able to return funds withdrawn to an incorrect wallet.

- Each cryptocurrency has a minimum withdrawal amount. If the amount is less than this threshold, the funds wont be credited to your account.

Important! The cryptocurrency being transferred must match the wallets cryptocurrency. Sending any other currency to this address may result in the loss of your deposit.
 

Note: When withdrawing funds to Ripple (XRP) and Stellar (XLM) wallets, you must add a memo ID and tag.

If you dont have a crypto wallet, you must first create one. You can do so in any system, such as Blockchain, Coinbase, XCOEX or others. Go to any of these platforms websites and create a wallet. Once you create your crypto wallet, youll have a unique address that you can use for deposits and withdrawals.
 

REMEMBER:

1) YOU MUST TRANSFER A MINIMUM OF 50 USDT (OR THE EQUIVALENT IN ANOTHER CRYPTOCURRENCY)

2) THE CRYPTOCURRENCY MUST MATCH THE WALLET’S CRYPTOCURRENCY

If the amount is less than 50 USDT, the money wont be credited to your account. Learn more on the Fees and Limits page. This address is for Omni USDT only. You can only send Omni USDT to this deposit address. Sending any other currency to this address may result in the loss of your deposit.

By making a SEPA transfer (only available for ЕЕА countries)

You can read all information regarding commissions and limits on the StormGain website or in the Wallets section of StormGain.

You can also find detailed video instructions here.

FAQ

Fees for deposting and withdrawing funds

You can deposit funds to and withdraw them from your trading account with crypto wallets, debit/credit cards (only for deposits) and SEPA transfers (for EEA countries).

The commission depends on the deposit/withdrawal method:

• The fees for deposits with a credit card through Simplex are 3.5% (or 10 USD, whichever is higher) and 4% through Koinal (the conversion on the Koinal side of the transaction should also be taken into account).
• There are no fees for depositing funds to a trading account from a crypto wallet or via a SEPA transfer.
• There are no fees for depositing using a Mastercard debit/credit card (only for EU countries).

When withdrawing funds to an external crypto wallet, fees vary depending on the type of cryptocurrency. The amount of commission and final amount of the payout is displayed on the withdrawal request window. You can see the current fees in the Fees limits section of the StormGain platform.

Please note that there are minimum deposit and withdrawal amounts.

There are no fees for withdrawing funds via SEPA transfer.

Note that fees may change. We recommend checking up-to-date information in the Fees limit section.

When should I receive my money?

StormGain transactions take 5-20 minutes to be processed.

If a transaction is large (over 1 BTC worth), processing may take longer depending on the size of your transaction and blockchain capacity.

How do I cancel my transaction?

Blockchain transactions are irreversible.

Once cryptocurrency is sent, it cannot be rolled back.

So if you transfer cryptocurrency, check attentively all the payment details prior to sending.

My transaction was unsuccessful

1. Transaction hasnt been included to a blockchain.

Cryptocurrencies arent stable, so minor errors might occur.

We can push a payment through if you fill in the Feedback form and select "Funding account" category and fill in all the required fields.

2. ETC and ETH confusion.

The addresses of Ethereum (ETH) and Ethereum Classic (ETH) are of the same structure.

If you send ETC or ETH, make sure that youve created an appropriate transaction on StormGain.

For example, if you create an ETH to BTC transaction, make sure that you send ETH, not ETC.

Otherwise, your transaction will be stuck.

3. Wrong XEM message.

While sending XEM, make sure that youve put a correct message.

Its indicated here and looks like a combination of digits and letters.

Messages like "Hey! How are you?", "I love StormGain" etc. are lovely but dont work, unfortunately :)

4. Other internal errors.

Even our perfect system may experience internal issues.

If you suppose that this is the case, please report it to us using the Feedback form.

How can I withdraw funds from my StormGain Islamic Account?

You can request a withdrawal of your funds at any time via StormGain platform. We normally process withdrawal requests within 24 hours on business days.